Email communication

Parent E-mail Guidelines

E-mail may be a fast and convenient way for you to send messages, but this may not be the case for many of our teachers. Some teachers read their e-mail messages in the morning before school, some read them at the end of the day, and some read them during the school day.  Many teachers prefer to use the phone to speak directly to parents.

For these reasons, please remember if you choose to send an e-mail message to a member of our professional staff, you may not get an immediate reply. In fact you may not receive an e-mail reply at all, since the staff members will determine how best to contact you: by e-mail, phone, or to schedule a personal conference. However, we will try and revert back within 24 / 48 hours.

When using e-mail:

1. Only authorised e-mail addresses will be used by Peninsula International School staff to communicate with parents. Please send e-mail messages from an authorised e-mail account. Be sure an accurate email address is on file with the school admissions team.

2. Please send only non-vital messages by this medium. For example, do not use e-mail to inform a teacher that your child is not to go home on the bus. A teacher may not have time to read your message in a timely fashion. Instead use the telephone to be sure your message is received and clearly understood.

3. Your child’s academic progress, learning expectations, or behavioral issues are best addressed by scheduling a personal conference with your child’s teacher. An e-mail message on these matters is not appropriate.

4. Please remember that e-mail is not necessarily confidential. Confidential information should be conveyed by phone or personal contact.

5. Please identify yourself in the subject line of your e-mail message and, if appropriate, the name of your child. This is particularly important where surnames of the child and parent are not the same.

6. For all medical or health concerns, please contact your child’s teacher or the school nurse by phone.

7. Please keep all contacts professional. Jokes, amusing or special stories, chain letters, or commercial solicitations are inappropriate and reduce valuable teaching time.

8. Please remember that out of school hours / weekends and holidays are not appropiate times to send emails to staff as they might not access their emails

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